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Refund and Return Policy

At Raddito.com (the “website”), a website owned and operated by Raddito, LLC (“we,” “us,” or “our”), we strive to provide high-quality services to our clients. This Refund and Return Policy outlines the terms and conditions under which refunds may be issued. Please read this policy carefully before purchasing or using our services.

Last Updated: February 27, 2025

1. General Policy

  • All sales of services are final unless otherwise stated in your service agreement or required by law.
  • Refunds are issued at our sole discretion and are subject to the terms outlined below.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

2.1 Service Not Rendered

  • If we fail to deliver the agreed-upon services, you may be eligible for a full or partial refund.

2.2 Dissatisfaction with Services

  • If you are dissatisfied with our services, you must notify us in writing within 7 days of service completion.
  • We will review your claim and may offer a refund, credit, or additional services to resolve the issue.

2.3 Cancellation of Services

  • If you cancel a service before work has begun, you may be eligible for a partial refund, minus any non-refundable deposits or fees.
  • No refunds will be issued for services already rendered or work in progress.

3. Non-Refundable Items

The following are non-refundable:

  • Setup Fees: Initial setup or onboarding fees.
  • Custom Work: Services that involve custom design, development, or content creation.
  • Third-Party Costs: Fees paid to third-party vendors (e.g., domain registration, advertising costs).

4. How to Request a Refund

To request a refund, follow these steps:

  1. Contact Us: Send an email to us with the subject line “Refund Request.”
  2. Provide Details: Include your name, order number, and a detailed explanation of the reason for the refund request.
  3. Wait for Response: We will review your request and respond within 15 business days.

5. Processing Refunds

  • Approved refunds will be processed within 30 business days.
  • Refunds will be issued to the original payment method unless otherwise agreed.
  • Please allow additional time for the refund to appear in your account, depending on your bank or payment provider.

6. Disputes and Chargebacks

  • If you dispute a charge or initiate a chargeback without first contacting us, we reserve the right to suspend or terminate your account.
  • We will work with you to resolve any disputes amicably and in good faith.

7. Changes to This Policy

We may update this Refund and Return Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after the changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Refund and Return Policy, please contact us at:

Email: Support@raddito.com
US Address: Saint Paul, Minnesota, United States
BD Address: 761 Commerce College Road, Mogoltuli, Chattogram, Bangladesh