Thank you for shopping at raddito.com

Our Shipping and Returns Policy at Raddito, LLC applies to all purchases made on our website at URL https://raddito.com (“we,” “us,” or “our”) and made offline by email or phone as well as how you may contact us with questions or concerns.

Shipping

Order Processing

• Digital orders are processed immediately and your receipt will be delivered to the email address provided.
• Physical orders are typically processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Methods and Costs

We offer the following shipping methods:

• USA Standard Shipping: Shipping within the United States is provided by USPS Priority Mail at a fixed rate of $10.80 per order
• International UPS Shipping: Shipping outside of the United States is provided by UPS, and shipping rates vary by country of destination. Your final shipping cost will be calculated at checkout.

*Shipping costs are calculated based on the weight of your order and your chosen shipping method. You will see the exact shipping cost during checkout before confirming your order.

International Shipping Rates

Please note that international shipments may be subject to customs fees and duties, which are the responsibility of the customer.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number from USPS or UPS. You can use this number to track the progress of your shipment on the carrier’s website.

Delivery Times

The estimated delivery times depend on your location and other factors. Digital product purchases are available immediately upon purchase or delivered by the terms of your independent contract with Raddito, LLC. We are not responsible for delays caused by carriers or unforeseen circumstances on physical product orders.

Sales Terms

We strive to provide high-quality products and services to our customers. However, please be aware that all sales are final on our website. This means that we do not offer refunds or exchanges for any reason.

Why are all sales final?

• Digital nature of products: Most of our products are digital in nature, such as software, downloads, and subscriptions. These products are immediately available to you upon purchase, making them difficult to return or exchange.

• Limited resources: As a small business, we have limited resources to manage returns and exchanges. Offering a full refund policy would be unsustainable for us.

We encourage you to:

• Carefully review the product descriptions and specifications before making a purchase.
• Ask any questions you may have about a product before purchasing.
• Be sure you understand the digital nature of our products.

Exceptions:

There may be rare instances where we may offer a refund or exchange on a case-by-case basis. This may include:

• Technical issues: If you experience a technical issue with a product that prevents you from using it as intended, we may offer a refund or exchange.

• Our error: If we make a mistake with your order, we will rectify it by offering a refund or sending you the correct product.

**Of course, if you believe you are eligible for a refund or exchange under one of the exceptions listed above, please contact us within 30 days of purchase for assistance.

Contact Us

If you have any questions about this Policy, please Contact Us online or by email to info@raddito.com